Qualitative KPIs

Not all KPIs are quantitative, or expressed in numbers.

In fact, in his new book Time’s Up!, Ron Baker lists a dozen new KPIs for knowledge workers, including “Effective Communication and Listening Skills,” “Risk Taking, Innovation, and Creativity,” and “Pride.”

So let me know...

Here’s a KPI for you entering the new year:

How excited are you about your company in 2023?

Hit REPLY and tell me about it!